Thats terrible Ken.No wonder you were mad.Its only the top level of Abby's covers genetic causes and our vet said her problem could be although not definate.
Our Westie wasn't and had tons of problems.We used to spend a good £50 a month on her.It was all autoimmune problems though and I'm sure they would have put an exclusion on the rest once we'd made a claim for some of them.
Thanks Alison. I appreciate your thoughts regarding Der Perfesser.
Having spent a fair amount of time in hospital at Dorset..I can say that Human medical care in the UK hospital system made far more sense than it does here in the States. In the US, it's a
complete mess as it is dominated by big money and insurance. I know. I am dealing with mountains of redundant bills from a recent stay for a infectious insect bite...
and I cover myself with private medical insurance!!! With the UK - it took one phone call to my healthcare provider in the US and it was done in a flash for thousands of £'s worth of orthopedic surgery.
In short, perhaps the UK general philosophy of care in medicine partially extends itself to pets also as the experiences of members @ Bichon Ca suggests a far more equitable approach to our little pals? That being said the insurance £ amount paid by UK residents is not inexpensive. I am
happy that Abby's condition was covered by insurance as £ 4000 is a big bill. Schnoppy's cataract surgery (out of my pocket) came out to around £ 4500 including pre-tests and other visits. Again insurance - complete 100% denial...for everything related to his cataract condition even though he is "technically" a rescue dog with unknown heritage.

Speaking of Schnoppy - the specialist saw him recently and gave him a clean bill of health for his eyes. The advanced acrylic lenses gives him a wonderful view of the world now. Surgery was the greatest gift we could have given the little guy, and ourselves.

Cheers,
Ken - The Human